BugBase Docs


Webhooks are Trigger based, notifications will be sent when a particular event occurs
To show the workings of webhooks, we'll try and integrate webhooks with Discord

Discord Notifications with Webhooks


  • A Discord Server with access to create Webhook URLs
  • BugBase Company Account with an Active Program
Helpful Links

Creating a Webhook - Discord

Before starting the setup, ensure you are logged into your Discord Account and have alteast 1 channel in your Discord server.
  1. 1.
    Create a new channel (or you can use an existing one) in your Discord server.
Discord Channels
For this example we will use the #bugbase-webhook channel.
2. Click on the settings for the channel, navigate to the integrations tab and click on add a new webhook channel > settings > integrations > create webhook
3. Once you click on Create Webhook a page will open asking you to enter a name for the webhook and choose a channel. Enter a name for the webhook and select the #bugbase-webhook channel.
4. Click on the Save Changes button and copy the webhook URL. The webhook URL will look something like this: https://discord.com/api/webhooks/123456789/abcdefghijklmnopqrstuvwxyz

Adding the Discord Webhook in BugBase

  1. 1.
    Navigate to the integrations tab located in the settings page of your BugBase Program.
  1. 1.
    Click on the Add button on the Webhooks Integration Card.
  2. 2.
    A modal will appear in which you will need to enter the Webhook URL, params, headers, trigger and the body.
  3. 3.
    Enter your Webhook URL and choose the method as POST. The params and headers are optional.
Discord provides it's Webhook execution documentation, refer the embed below
  1. 1.
    The triggers for the webhook are:
    • When a Report is submitted
    • When a Report is closed
In this example we would be using the When a Report is submitted trigger so that whenever a
  • report is submitted (If the program is not managed by BugBase) or, a
  • report is triaged (If the program is managed by BugBase)
we will send a message to the Discord channel.
  1. 1.
    For the body of this webhook we will use the following template:
"content": "Hey! Please check your dashboard",
"username": "BugBase Webhook"
Alternatively, discord also supports embeds
"username": "BugBase Webhook",
"embeds": [
"description": "Please check BugBase dashboard",
"title": "A new bug reported!"
  1. 1.
    Click on the Save / Update button. This will set the webhook up in BugBase.
Now the Webhook will send a message on Discord whenever a bug is reported
Preview of the Webhook
Simple Message
Congratulations! You've successfully integrated a Webhook with your BugBase Program