Duplicating Reports

A duplicate report refers to a report that describes a vulnerability or issue that has already been reported and is being tracked by the program manager. This can occur when multiple hackers discover the same vulnerability and submit a report for it.

There are two ways to mark a report as duplicate in BugBase:

1. Original Report ID: When a program manager receives a report that is a duplicate, they can mark it as such by providing the original report ID. This allows program managers to easily link the duplicate report to the original report, making it easier to track and manage the issue.

2. Issue Ticket Screenshot: If the company is already aware of the issue, program managers can provide a screenshot of the issue ticket as proof that the issue was already known. This allows program managers to quickly verify that the issue has already been reported and is being tracked by the company.

It is important to mark a report as duplicate as it helps program managers to avoid duplicate effort and prioritize the most important vulnerabilities.