📢Customer Support

24/7 Support Channel for Issues and Doubt resolution

BugBase Provides 24/7 chat support for clients.

For each client customised customer support is assigned based on their chosen plan. There are three types of service being provided.

We offer multiple convenient channels for clients to reach us and receive assistance:

  1. Email: You can contact us at any time by sending an email to queries@bugbase.in. Our team is diligent in monitoring this inbox, ensuring timely responses to your inquiries.

  2. Chat: Our 24/7 chat support service is available round the clock, providing you with immediate access to our support team. No matter when you need assistance, our chat support is here to help.

  3. Phone: If you prefer a more personal touch, clients can reach us via phone during our business hours on working days. Our knowledgeable and friendly staff will be ready to assist you with any questions or concerns you may have.

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